In this talk from the worlds first ever Major Incident Management Virtual Expo™ in March 2019, Adam Norman, the Founder and CEO here at MIM® discussed the legacy of IT Major Incident Management and the industries evolution towards MIM® 2.0.
You can learn more about MIM® and the Global Best Practice in IT Major Incident Management® at www.mimcloudacademy.com and www.majorincidentmanagement.com