The core principles of Best Practice IT Major Incident Management


In this video, we discuss the core principles of the Best Practice in IT Major Incident Management™. What they are, and why they are important to help guide decisions that Major Incident Managers make. 

This video has been taken from our MIM® Cloud Academy™ and the Best Practice IT Major Incident Management Digital Training and Certification™:  https://www.mimcloudacademy.com/